Shipping policy
At TOMKA ESSENTIALS, we strive to deliver your orders quickly, safely, and reliably. Here’s what you need to know about our shipping process:
Processing Time:
All orders are processed within 1–2 business days. You will receive a confirmation email once your order is shipped.
Shipping Time:
-
Domestic (USA): 3–7 business days
-
International: 7–21 business days, depending on destination
Shipping Costs:
Shipping costs are calculated at checkout based on your location and order size. Occasionally, we offer free shipping promotions — check our store for current offers.
Order Tracking:
Once your order is shipped, you will receive a tracking number via email so you can monitor its progress.
Lost or Damaged Packages:
If your package is lost or arrives damaged, please contact our support team at support@tomkaessentials.com within 7 days of delivery. We will assist you in resolving the issue promptly.
Important Notes:
-
We are not responsible for delays caused by customs, holidays, or carrier issues beyond our control.
-
Please ensure your shipping address is correct before completing your order to avoid delays.
At TOMKA ESSENTIALS, we are committed to making your shopping experience smooth, safe, and hassle-free.